This is sample content for a demonstration website. It is not legal advice and should be reviewed and adapted before use on a live site.
Who we are
Ashford & Lane Accountants & Advisers (“we”, “us”, “our”) is committed to protecting your personal information. This policy explains what we collect when you use our website or contact us, how we use it and the choices you have.
Ashford & Lane is the data controller for the personal information described in this policy. You can contact us at [EMAIL ADDRESS] or by post at [BUSINESS ADDRESS].
The information we collect
We collect information you give us directly, such as when you complete our contact form, email us or call us. This may include:
- your name, email address and telephone number
- the name of your business, if relevant
- any details you choose to include in your message
We also collect limited technical information automatically when you visit our website, such as your IP address, browser type and the pages you view. This is gathered through cookies (see below).
How we use your information
We use your personal information to:
- respond to your enquiry and arrange appointments
- provide the accountancy, tax and advisory services you ask us for
- meet our legal, regulatory and professional obligations
- improve our website and understand how visitors use it
We will only send you marketing emails if you have agreed to receive them, and you can unsubscribe at any time.
Our legal basis
Under UK data protection law we must have a lawful reason for using your information. We rely on:
- Contract: where we need your information to provide our services to you
- Legal obligation: where the law requires us to keep or share certain records
- Legitimate interests: where we need to respond to enquiries and run our business effectively
- Consent: for marketing emails and non-essential cookies
Sharing your information
We do not sell your personal information. We only share it where necessary with trusted third parties who help us run our business, such as our IT, email and accounting software providers, or where we are required to by law (for example, with HM Revenue & Customs). Anyone we share information with must keep it secure and use it only for the purpose we specify.
How long we keep it
We keep enquiry information for up to [12 months] if you do not become a client. Client records are kept for as long as the law