We recently had the pleasure of working with HCC Solicitors.
Our brief was to review all current training material and processes for the Client Services Team to ensure maximum impact and deliver a Train the Trainer Workshop for their team leaders.
It has been a pleasure supporting HCC as they transition their training. We loved delivering our TTT workshop, ensuring the management team have all the knowledge and skills needed to deliver and facilitate effective workshops in the future.
Knowing you’ve fully delivered what was asked and you have a very happy customer makes the long days more than worthwhile! Great feedback here from Patrick the HR Manager responsible for learning and development at HCC 🙂